

New faces | Telefont
by Emily King
Emily King is a London-based
writer and curator with an interest in graphic design. On May 25, 1995
she visited my studio in Arnhem for an interview about Scala and
Telefont, to be used in a chapter for her PhD ‘New Faces’. The part
about Telefont can be found here.
Telefont
Martin Majoor’s most significant type design project of the early
1990s has been the creation of a new font for the redesigned Dutch
telephone book, a face that came to be called Telefont. The overhaul
of this directory came about at the initiation of Majoor and his
partner in the project, the graphic designer Jan-Kees Schelvis, both
of them realising that, in the wake of privatisation, the Dutch PTT
needed to rethink certain aspects of its design programme. Previously
the phone book had been designed by Total Design, who had revised
their original 1977 version in 1983. In 1992 Majoor and Schelvis’s
task was to replace the Total Design’s mechanically-driven index with
something that appeared more humane. In that year they began to
collaborate upon a proposal for a new format, Majoor concentrating
upon the typeface and Schelvis upon the layout. A little over a year
later, after initial trials, they were given the go-ahead to redesign
the directory.
Rather than immediately considering the forms of the Telefont
alphabet, Majoor approached the task by first considering the rhythm
of the typeface on the directory page: “I wasn’t sure about the
boldness of the name and the boldness of the street typography, but I
knew there must be a big difference. What I did was to use another
typeface, Multiple Master Myriad. I interpolated lots of weights of
this typeface and made a mock-up of layout for a telephone directory
with this typeface, allowing me to see fairly quickly see how the
bold/light combination should work.”
In this way, Majoor used recent type design technology to allow him to
experiment in a manner that had not been accessible to designers of a
previous generation. Possibly the facility for constantly checking
designs encouraged Majoor and Schelvis in the formation of their
quietly radical approach to the overall layout. Standardly the
telephone book has been considered as no more than a mass of
information, and former designers of directories have appeared to
believe that these books are navigated in a mechanical fashion. Majoor
and Schelvis’s approach is novel in that they appear to have
considered the phone book almost as a block of continuous text and, as
such, have offered readers typographic clues to guide them through the
information that it contains.
Set within the columns of the phone book, the sans serif typeface
Telefont displays a character and rhythm that carries the information
seeker along. This is achieved not only through the contrasts between
bold and light that Majoor used as his starting point, but also
through the letterforms themselves. While not being complex or
contrived in its construction, the alphabet of Telefont is invested
with a number of subtle but distinctive attributes. Through features
such as the extension of the lower case f below the baseline and the
swooping upper case J, the face manages to strike a middle way between
being either too bland or too intrusive.
Majoor and Schelvis’s design, which became current in 1995, humanised
what had formerly been the starkest of pieces of information design.
Majoor has said that his approach was determined by the need to offer
“the people the best way of understanding”. Presenting readers with
the kinds of “contrasts” with which their eyes are already familiar,
Majoor believed he had arrived at a genuinely “more communicative”
solution.Robin Kinross has described Majoor’s mode of practice as
“modern traditionalism”.* This term, which gives the designer credit
for combining the pursuit of progress with a respect for established
values, has been enthusiastically adopted by Majoor. Since the late
1980s, Majoor has used the type design technology that has been
available to him to pursue a distinctive typographic project. Majoor’s
solutions to the typographic problems which he has undertaken have
been unfailing rational, but also decidedly humane, a combination of
qualities that fit well with the commonplace characterisations of the
concerns prevalent within Dutch design culture.
* Kinross, Robin, ‘Critical Spirit of a Telephone Book’, pp.6-7, Eye, 16/1995.
© Emily King, 1999. ‘New Faces – type design in the first decade of device-independent digital typesetting (1987-1997)’.